Q22 Privacy Policy — How Your Data Is Kept Safe

Welcome to q22. Protecting your privacy is not just a legal obligation for us — it is a core commitment. Whenever you access the q22 platform, we aim to be fully transparent about how your personal data is collected and used.

This Privacy Policy has been prepared in accordance with international data protection laws and the guidelines of online gaming licensing authorities. It applies to the q22 website, mobile app, and all our digital services.

By using the q22 platform, you agree to the terms outlined in this Privacy Policy. Please read it carefully. If anything is unclear, contact our support team.

When you register and use our services on q22, we collect the following types of information:

We only collect the data we need to run our services properly. We do not ask for anything unnecessary.

Q22 uses your information for the following purposes:

• Account Management: To facilitate registration, login, identity verification, and account security.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Legal Compliance: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Service Improvement: To personalize your gaming experience and develop new features.
• Customer Support: To respond to your questions and resolve issues quickly.
• Promotional Communications: To send you offers and updates, only with your consent.
• Fraud Prevention: To detect unusual activity and keep your account secure.

Q22 does not sell your data. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment Processors: Financial information required to complete transactions.
• Identity Verification Service: With licensed institutions to complete the KYC process.
• Regulatory Authority: As required by government authorities to meet legal obligations.
• Technology Partners: Only the data strictly necessary to operate the platform.

All third parties are contractually obligated to comply with our privacy standards. They may not use your data for any other purpose.

Q22 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

To keep your data safe, q22 has implemented industry-standard technical and organizational measures:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Audits: Periodic review by independent security experts.
• Staff Training: A team of staff regularly trained in data protection.

We retain your data only for as long as necessary. Generally:

• All data is retained for as long as your account remains active.
• Financial records are retained for up to 5 years after account closure, as required by law.
• Transaction-related data is retained in accordance with regulatory authority guidelines.
• Marketing data is deleted immediately upon unsubscription.

Once the designated retention period ends, data is securely destroyed or fully anonymized.

As a q22 platform user, you have the following rights. To exercise any of them, please contact our support team.

Q22 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

We follow a KYC process to verify age at registration. If an account is found to contain information belonging to a minor, it will be immediately suspended and the data deleted.

If you become aware that a minor is using q22, please notify our support team immediately.

We may update this Privacy Policy from time to time. For any significant changes, we will notify you by email and post a notice on the website.

Updated policies take effect 30 days after publication. Continued use of the service during that period constitutes acceptance of the new policy.

The "Last Updated" date at the top of the page is always kept current.