Gaming on q22 is purely for entertainment. We want you to play in a healthy, mindful, and responsible way — and stay accountable to yourself and your family.
Online gaming is a fun form of entertainment — but it's only truly enjoyable when you play within your limits. At q22, we believe responsible gaming isn't just about following rules; it's about caring for your own wellbeing and happiness. If you can keep gaming as a source of joy rather than a burden, you're always welcome on our platform.
Many people in Bangladesh turn to online gaming for entertainment. But excessive play can sometimes lead to financial and emotional stress. q22 is committed to reducing that risk. Our responsible gaming program helps users analyze their gaming habits, set personal limits, and seek support whenever needed.
Gaming should never be treated as a source of income — it is purely entertainment. The moment you feel things are getting out of hand, stop, take a break, and reach out to our support team. Remember: a responsible player is a true winner.
Responsible gaming starts with self-awareness. Ask yourself a few questions each day — How long did I play today? How much did I spend? Is gaming taking time away from my family or work? Honest answers to these questions will tell you whether your gaming habits are healthy.
Q22 offers a range of practical tools to help you stay in control of your gaming. Deposit limits, time limits, reality checks — all of these can be activated directly in your account settings. Using these tools is not a sign of weakness; it's the mark of a smart and mature gamer.
Responsible gaming doesn't mean less fun. In fact, playing within limits makes gaming more enjoyable — because there's no regret afterwards. q22 always wants your gaming experience to be positive and memorable.
Registration is strictly prohibited for anyone under 18 years of age.
Personal limit-setting tools are always available.
Self-exclusion requests are processed within 24 hours.
Automatic alerts for suspicious gaming patterns.
Our trained support team is available 24/7 to assist you.
You keep trying to recover money you've lost.
You're spending time that should go to family or work on gaming.
You've tried to stop gaming but can't.
You are lying or keeping secrets about your gaming.
You're borrowing money or dipping into savings to fund gaming.
You feel anxious or irritable when you're not playing.
At q22, we follow six core principles to ensure safe gaming for all our players.
Gaming should always be about fun. Every game on q22 is designed to deliver an enjoyable experience — not to create financial stress. Keep it light and play for the joy of it.
Decide in advance how much you're willing to spend on gaming each day or week. Only use money you can afford to lose — funds whose loss won't affect your daily life.
Set a daily time limit for how long you'll play. Take regular breaks. Balance your gaming time with family, work, and other hobbies.
Think before every bet. Never make decisions out of emotion or frustration. Keep a clear head while playing and accept the outcome calmly, whatever it may be.
If you feel gaming is getting out of your control, contact our support team right away. Asking for help is an act of courage — not weakness.
Never share your account credentials with anyone. Keep your account away from minors in particular. Use a strong password and enable 2FA.
Q22 gives you practical tools to manage your own gaming.
Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and increasing a limit requires a 7-day waiting period.
Set a maximum session duration for each gaming session. Once the time is up, you'll receive an automatic alert and the session will end.
At set intervals, you'll receive pop-up notifications letting you know how long you've been playing and how much you've spent in total.
Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.
For a longer break, activate self-exclusion for anywhere from 6 months to 5 years. During this period, your account will not be accessible under any circumstances.
Once you reach a set loss amount, your account will automatically stop accepting new bets. Take control of your losses before they take control of you.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to take a step back.
Track how much you're spending on gaming each month. If it exceeds 5% of your income, set a limit.
"Chasing losses" is a dangerous habit. If you're on a losing streak, stop — come back fresh the next day.
If you're spending less time with family or struggling to focus at work, that's a warning sign.
If you feel irritable or anxious when you're not gaming, consider seeking advice from a professional.
Building responsible gaming habits is a step-by-step process.
Stay aware of your own gaming habits. Keep track of how much time and money you spend each day.
Activate deposit, time, and loss limits in your q22 account settings. These tools help you stay in control.
After every 30–45 minutes of play, take a 10–15 minute break. Get up, walk around, have some water.
Let your family know about your gaming habits. Their support can go a long way in helping you stay healthy.
If you feel you can't control your gaming on your own, reach out to the q22 support team or a specialist. That's the bravest step you can take.
At q22, we're always here for you. Reach out to us whenever you need help.
Get instant help through our 24/7 live chat. Our trained team is always ready to assist.
For detailed issues, write to our support email. You'll receive a response within 24 hours.
Activate self-exclusion at any time. We'll suspend your account within 24 hours.
Find answers to all your responsible gaming questions on our FAQ page.
Answers to your questions about responsible gaming.
Join q22 and enjoy a safe, controlled, and enjoyable gaming experience. We're always by your side.